]> http://www.skipbx.com/taxonomy/term/698/0 Auto generated by aggregator2 autotaxonomy en http://www.skipbx.com/vodafones_fights_iphone_defection_by_taking_customer_service_offline.html <p>We love a good conspiracy theory as much as the next guy, but they usually amount to nothing more than paranoid thinking. Then again, sometimes the coincidences can’t be ignored. The Inquirer’s got a conspiracy theory that’s just too juicy to dismiss off-hand. The theory goes something like this:<br /> <ul > <li >iPhone launches in Europe </li> <li >Vodafone is not an iPhone carrier </li> <li >Vodafone wants to prevent huge customer-base losses to the iPhone</li> <li >Vodafone takes customer service offline to prevent customer cancelations</li> </ul> Vodafone’s customer service line for customer cancellations is dead - it’s been dead since the iPhone’s launch last Friday. The helpful recorded message blames a “system fault” and kindly suggests that the customer call back later. Is Vodafone fighting cancellation-spikes due to iPhone-defectors by taking down its service-cancellation hotline? Or are they just experiencing a legit system bug? We don’t know for sure, but it’s fun to wax conspiratorially. [Via: The Inquirer ] ---Related Articles at IntoMobile:Apple working on offline storage for iPhone Safari browser-based applications?Verizon: We don't need no iPhone "killer" - we have better services!HTC Opens World's First Customer Service Center in Taiwan - HTC CareApple iPhone announcement coming soon? Offline support for third-party web-apps?Apple prepping iPhone SDK for January release?</p> Into Mobile apple cancel cancellation customer iphone rumors service vodafone Tue, 13 Nov 2007 00:56:26 +0000