]> http://www.skipbx.com/taxonomy/term/915/0 Auto generated by aggregator2 autotaxonomy en http://www.skipbx.com/are_you_paying_more_for_your_mobile_phone_new_study_says_you_are.html <p>Following on news that the mobile phone industry has seen smartphone sales increase whilst the rest of the not-so-smart handset offerings are seeing less and less demand, JD Power and Associates has released a new study that indicates the average buyer paying more for their cellphone. After querying almost 20,000 cellphone users, JD Power found that [...]</p> Into Mobile announcements jd jd power research rising price Tue, 03 Jun 2008 22:35:16 +0000 http://www.skipbx.com/j_d_power_ranks_sony_ericsson_highest_in_customer_satisfaction.html <p>With all their proprietary formats and hardware, we wouldn’t have thought that the Sony Ericsson experience would be at the top of the list. But, we would be wrong. J.D. Power has just named Sony Ericsson Mobile Communications as the US and Canadian leader in overall customer satisfaction in terms of handsets. The J.D. Power survey ranking is based on mobile phone features, battery life, physical design, operation and durability among U.S. consumers. It looks like Sony Ericsson’s commitment to the North American market has paid off. In contrast, the company’s wireless retail experience was ranked “low and eroding” just last month. And, it turns out that Motorola and Samsung ranked above industry-average, while Nokia and LG ranked slightly lower than the average. Kudos to Sony Ericsson for their “satisfying” handsets. We find it quite odd that LG and Nokia scored lower than average, but hey, it is what it is. [Via: RCRnews ] ---Related Articles at IntoMobile:Verizon beats T-Mobile for top spot in J.D. Power Customer Satisfaction SuveryJ.D. Power: T-mobile USA Best In Wireless Customer SatisfactionSony Ericsson tops U.S. ratings; plans ultra-slim phoneJ.D. Power and Associates: Handset customers are keeping their mobile phones longerJ.D. Power and Associates: Carriers are getting faster in resolving customer care issues</p> Into Mobile announcements customer ericsson jd overall power research satisfaction sony sony ericsson Fri, 16 Nov 2007 22:22:54 +0000